Breakdown Support Equipment stalled on-site? Call our workshop hotline: +91 90900 09679 / +91 7847945774
Mon – Sat: 8:00 AM – 7:30 PM | Sunday: On-Call Support Workshop Location
LEGAL INFORMATION & GUIDELINES

Terms & Conditions

Last Updated: October 2026. Please read these terms carefully before browsing our website or submitting service enquiries.

1. Acceptance of Terms

By accessing and using this website, you agree to comply with and be bound by the following Terms and Conditions, which together with our Privacy Policy govern the relationship between BR STAR — THE MECHANICS and you in relation to this website.

2. Informational Purpose & Service Enquiries

The content published on this website is for general information, service discovery, and enquiry purposes only.

Important Notice Regarding Enquiries:

Submitting an enquiry via our website forms or phone calls does not create a binding contract, guaranteed arrival time, formal quotation, or confirmed appointment. Official repair scopes, commercial estimates, and delivery schedules are provided only after direct physical inspection or written mechanical confirmation by our technical management.

3. Spare Parts & Lubricant Availability

Items shown in our Spare Parts & Lubricants catalogue illustrate parts typically handled, refurbished, or sourced by our workshop. Product specifications, grades, brand availability, and pricing are subject to warehouse stock levels and market fluctuations. Customers must confirm part compatibility and current availability directly with workshop staff before placing orders.

4. Emergency Breakdown Assistance Limitations

Our emergency breakdown enquiry service operates on a best-effort basis during active workshop and on-call hours. Dispatch of mobile repair technicians, field response times, and equipment recovery are strictly dependent on weather conditions, job-site accessibility, distance, and mechanic availability. We do not guarantee unconditional arrival times or immediate field remediation for catastrophic internal component failures.

5. Intellectual Property

The BR Star brand name, logomark, layout designs, custom graphics, and editorial descriptions published on this website are protected by applicable copyright and intellectual property standards. You may not reproduce, distribute, or reuse our website materials for commercial competitor purposes without prior written authorization.

6. Limitation of Liability

While BR Star makes every reasonable effort to ensure that technical descriptions and workshop capabilities listed on this site are accurate, we do not warrant that all descriptions are entirely free from typographical errors. To the fullest extent permitted by applicable law, BR Star shall not be held liable for any indirect, incidental, or consequential loss resulting from website downtime or reliance on preliminary online descriptions.

7. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with applicable local laws. Any legal proceedings or disputes arising in connection with website use or commercial workshop services shall be subject to the exclusive jurisdiction of the competent courts in the workshop's operating district.

8. Contact Information

For clarification regarding any aspect of these Terms and Conditions, please contact:

BR STAR — THE MECHANICS
Phone: +91 90900 09679 / +91 7847945774
Email: info@brstarind.com
Address: BR Star Heavy Machinery Workshop, Industrial Zone
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